Frequently Asked Questions
We’ve compiled a list of questions we get asked a lot to help you find the answers you’re looking for.
If you have more questions or want more information, please reach out to us at firstname.lastname@example.org.
What type of products and services do you provide?
Do you offer political campaign printing and mailing services?
Request a Quote
How long does it take to complete my order?
We go to great lengths to meet even your most demanding timelines.
What is the best file format for submitting a document for printing?
What is a proof and why is it important?
Why do the printed colors look different from the colors on my monitor?
Is white considered a printing color?
What are different grades of paper and their respective basis weight?
Bond – Most commonly used for letterhead, business forms, and copying. Typical basis weights are 16# for forms, 20# for copying, and 24# for stationary.
Text – A high quality grade paper with surface texture. Basis weights range from 60# to 100#, with the most common being 70# or 80#.
Uncoated Book – The most common grade for offset printing. Typically 50# to 70#.
Coated Book – This has a glossy finish that yields vivid colors. Basis weights range from 30# to 70# for web press, and 60# to 110# for sheet press.
Cover – Used in creating business cards, postcards, and book covers. Can be either coated or uncoated. Basis weights for this grade are 60#, 80# or 100#.
What is the difference between coated and uncoated stock?
What are the types of bindings I can use for multi-page projects?
Perfect Binding – Gluing the outside edges of the pages together to create a flat edge
Saddle Stitching – Using staples along the folds of the pages to bind them together
Spiral Binding – Wires in a spiral form threaded through punched holes along the binding edge of the papers. Allows the document to lay flat when opened.
Plastic Comb Binding – Similar to spiral binding, but uses a tubular plastic piece with teeth that fit through rectangular holes punched into the binding edge.
Three-Ring Binding – Holes are punched into the pages and fitted into a binder.
Case Binding – Sewing the pages together and then attaching them to a hard cover.
What paper types do you offer?
Common Printing Terms
Binding: A name given for any of many procedures used to put pages together
Bleed: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of the sheet.
Collate: To put pages in a certain order for binding
Color Correction: Methods of improving color separations and definition.
Cover Paper: A heavy printing paper
Side-Stitching: Stapling through the spine from front to back. The publication will not lay flat when opened.
Crop: To trim a picture, image, or printed sheet
Crop Marks: Printed lines showing where to trim a printed sheet.
Die Cutting: The process of cutting paper in a shape or design by the use of a wooden die or block with positioned steel rules in the shape of the desired pattern
Digital Printing: Fast and high-quality print on a variety of media options allow for personalized messages printed on our digital presses. This service offers flexibility and a fast turnaround time.
Embossing: The molding and reshaping of paper by the use of special metal dies and heat, counter dies and pressure, to produce a raised image on the paper surface.
Foil: Thin metal sheet that is applied to paper using the foil stamping process.
Font: The characters which make up a complete typeface and size
Gloss: A shiny paper coating that reflects light
Gripper: A series of metal fingers that hold each sheet of paper as it passes through the printing press
Gripper Edge: The side of a piece of paper held by the gripper fingers as it passes through a printing press. Nothing can be printed in this area.
Gutter: A blank space or margin between components on a printed piece or press sheet.
Hickey: The effect that occurs when a spec of dust or debris (frequently dried ink) adheres to the printing plate and creates a spot or imperfection in the printing
Kerning: The narrowing of space between two letters so that they become closer and take up less space on the page
Laid Finish: A parallel lined paper that has a handmade look
Laminate: To cover with protective film. Also used to bond or glue one surface to another
Large Format Printing: Large format printing is capable of printing anything from custom vehicle wraps to banners and posters, no matter the size and scope of your project.
Leading: Space between lines of type. The distance in points between one baseline and the next
M Weight: The actual weight of 1000 sheets of any given size of paper
Make-Ready: Paper that is used in the press set-up process before the printing run actually starts.
Matte Finish: Dull paper or ink finish
Offset Printing: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper. Offset printing allows for seamless print jobs at the most affordable price. Excellent for high volume and consistent quality.
Pagination: The numbering of individual pages in a multi-page document
Parent Sheet: A sheet that is larger than the cut stock of the same paper
Perfect Binding: An unsewn, flat-spined book binding made with glue
Pica: A typesetting unit of measurement equaling 1/6th of an inch
PMS: The abbreviation for Pantone Color Matching System
PPI: Pages per inch or pixels per inch
Press Check: When a client visits a printing company to view actual printed sheets of their project before the full production run starts
Process Color: This term describes full color printing (cyan, magenta, yellow, and black) and is also known as four color process.
Ream: 500 sheets of paper
Register Marks: Any crossmarks or other symbols used on a press sheet to assure proper registration.
Resolution: The degree of sharpness of a computer-generated image as measured by the number of dots her linear inch in a hard-copy printout or, the number of pixels across and down on a display screen
Rich Black: Using multiple ink colors in addition to black to produce a deep, dark black color. Common CMYK values used are 30% Cyan, 20% Magenta, 20% Yellow and 100% Black.
Saddle Stitching: A type of binding that uses wire stapling at the center of a magazine or pamphlet
Score: Creasing paper to help it fold more neatly
Sheetwise: The printing of two different images on two different sizes of a sheet of paper by turning the sheet over after the first side is printed, using the same gripper and side guides.
Side Guide: The guides on the sides of a printing press that consistently positions the sheet sideways as it is fed through the press.
Signature: A printed sheet with multiple pages on it that is folded so that the pages are in the proper numbered sequence, as in a book.
Spot Colors: Refers to printing a single color
Trim Marks: Marks placed on the printed sheet to indicate where the cuts should be made
Trim Size: The final size of a printed piece after being cut from the sheet of paper that it was printed on.
UV Coating: A very shiny and durable high gloss coating applied to printed material. It is applied as a liquid then cured with ultraviolet light.
Varnish: A clear coating added to printed material as a protective layer for improved scuff resistance and usually higher gloss
Web Press: A printing press that prints on rolls of paper passed through the press in one continuous piece, as opposed to individual sheets of paper.
Work and Turn: A printing production format that has the front and back of a printed piece on one side of paper, that is then printed the same on the backside, producing two copies of the piece.
Zip File: Zipping a file compresses one or more files into a smaller archive. It takes up less hard drive space and less time to transfer across a network or the internet.